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Terms and Conditions

Ordering

  • There is a minimum order of $22 per pickup order, $48 per delivery order. 
  • Cupcake flavours will rotate weekly and the menu will be updated every Monday. 
  • For large amount orders: i.e. 200 cupcakes and above, lead time of 3 days in advanced is required.
  • We do not accept customisation of cupcakes such as, writing of messages, changes in design or sizes. 

Delivery 

  • We deliver to any locations in Singapore except for Jurong Island and Sentosa with a flat fee of $8 per location. 
  • Delivery timing is from 12.00pm to 2:00pm, 3:00pm to 6:00pm or 8.00pm to 10.00pm on Tuesday to Friday and 12.00pm to 2.00pm, 3:00pm to 6:00pm on Saturdays, subject to availability.
  • We are closed on Sunday and Monday. 
  • Free delivery is applicable with a minimum order of $200 and above. 
  • For next day delivery or pick-up, order has to be made by 12pm the day before, subject to slot availability. For orders received after 12pm, you will be placed on the next available slot.

Amendments, Refunds & Cancellations

  • If you wish to cancel or amend your cupcake orders, kindly inform us a day in advance before your order/pickup date at order@fluffbakery.sg

Storage of Cupcakes 

  • All baked goods are best stored in the fridge in an airtight container and consumed within 5 days. Please kindly avoid direct sunlight or exposed for more than 2 hours outdoors to prevent the bakes from melting.