Terms and Conditions

Ordering

• There is a minimum order of $22 per pickup order, $48 per delivery order. 
• Cupcake flavours will rotate weekly and the menu will be updated every Monday. 
• For large amount orders: i.e. 200 cupcakes and above, lead time of 3 days in advanced is required.
• We do not accept customisation of cupcakes such as, writing of messages, changes in design or sizes. 

Delivery 

• We deliver to any locations in Singapore except for Jurong Island and Sentosa with a fee of $10-15 per location. 
• Delivery time slots are from 11.30am to 2:30pm (Tue-Thu and Sat); 11.30am to 1.30pm (Fri); or 2.30pm to 5.30pm (Tue-Sat), subject to availability.
• We are closed for deliveries on Sunday, and our store is closed on Mondays. 
• Free delivery is applicable with a minimum order of $200 and above. 
• For next day delivery or pick-up, order has to be made by 12pm the day before, subject to slot availability. For orders received after 12pm, you will be placed on the next available slot.

Amendments, Refunds & Cancellations

• If you wish to cancel or amend your cupcake orders, kindly inform us a day in advance before your order/pickup date at order@fluffbakery.sg

Storage of Cupcakes 

• All baked goods are best stored in the fridge in an airtight container and consumed within 5 days. Please kindly avoid direct sunlight or exposed for more than 2 hours outdoors to prevent the bakes from melting.