Terms and Conditions
Ordering
- There is a
minimum order of $22 per pickup order, $48 per delivery order.
- Cupcake flavours
will rotate weekly and the menu will be
updated every Monday.
- For large amount
orders: i.e. 200 cupcakes and above, lead time of 3 days in advanced is required.
- We do not accept
customisation of cupcakes such as, writing of messages, changes in design
or sizes.
Delivery
- We deliver to
any locations in Singapore except for Jurong Island and Sentosa with a
flat fee of $8 per location.
- Delivery timing
is from 12.00pm to 2:00pm, 3:00pm to 6:00pm or 8.00pm to 10.00pm on Tuesday to Friday and
12.00pm to 2.00pm, 3:00pm to 6:00pm on Saturdays, subject to availability.
- We are closed on
Sunday and Monday.
- Free delivery is
applicable with a minimum order of $200 and above.
- For next day delivery
or pick-up, order has to be made by 12pm the day before, subject to slot
availability. For orders received after 12pm, you will be placed on the
next available slot.
Amendments, Refunds &
Cancellations
- If you wish to
cancel or amend your cupcake orders, kindly inform us a day in advance
before your order/pickup date at order@fluffbakery.sg
Storage of Cupcakes
- All baked goods
are best stored in the fridge in an airtight container and consumed within
5 days. Please kindly avoid direct sunlight or exposed for more than 2
hours outdoors to prevent the bakes from melting.